We work with businesses of all sizes—scalable e-commerce brands, local cafés, enterprise franchises, and large arenas—to deliver end-to-end payment technology that’s seamless, transparent, and built for growth.
But we’re more than just a processor—we’re your partner in financial success.
CreativePay combines decades of industry experience with a relentless commitment to innovation and service. We built CreativePay to challenge outdated practices in the payments space and deliver a smarter, faster, more supportive experience for business owners and operators.
Custom processing solutions tailored to your industry
Dual pricing & surcharge compliance support
In-house risk & underwriting support
Scalable tools for both startups and enterprise
True partnerships with gold medal customer care
James Neal brings the discipline, focus, and leadership honed during his successful career as a professional hockey player into the world of fintech. Known for his intensity and drive, James transitioned from the ice to the boardroom with a mission to help business owners gain control over their payment systems and profit margins. His vision and tenacity continue to shape CreativePay’s culture and rapid growth.
Will brings over a decade of experience in payments, operations, and business development to CreativePay. A former Division 1 athlete turned fintech leader, Will’s passion lies in building systems that scale—and delivering elite support that never leaves a business behind. At CreativePay, he oversees strategy, partnerships, and operational execution, bringing a sports-minded, hustle-first mentality to every client relationship. Will believes winning in payments means putting the merchant first, always.
Patty is a seasoned merchant relationship management expert with a background in high-volume onboarding, underwriting, and client success. With nearly 10 years in the payment industry, she combines deep operational knowledge with a strong customer-first mindset. At CreativePay, Patty leads our merchant services and risk operations, ensuring every account is supported, compliant, and built to thrive. Her calm confidence and relentless attention to detail help businesses feel secure and understood—no matter their size or industry.
Transparency is power.
No hidden fees. No confusing terms.
Every business deserves support.
We answer the phone. We solve problems.
Tech should work for you.
Not the other way around.
Speed matters.
So we move quickly—for you and your customers.
Authenticity wins.
We’re unapologetically ourselves, and we like doingbusiness with people who are too.